Contact information for retirement health coverage

Find out who to contact if you have questions about your retirement health coverage.

Contact Green Shield Canada if you:

  • Have questions about your coverage or claims

Phone: 1-888-711-1119
Website: Get in touch with GSC
Mailing address for Western Region:
Green Shield Canada
3433 North Road, Suite 220 Burnaby BC V3J 0A9

Contact BC's Teachers' Pension Plan if you:

  • Have questions about premiums
  • Have questions about joining or cancelling the extended health care and/or dental plans
  • Need to update your name or address
  • Move outside of BC or Canada

Phone toll-free in Canada and U.S.: 1-866-876-8877
Fax: 250-953-0431
Online: Sign in to My Account and click the envelope for Message Centre
Mailing address:
Teachers' Pension Plan
PO Box 9460
Victoria BC V8W 9V8

Contact Health Insurance BC if you:

  • Move to a new address
  • Are planning to temporarily or permanently leave Canada
  • Return to BC after living out of province

Phone: 604-683-7151
Toll-free: 1-800-663-7100
Mailing address:
Health Insurance BC
PO Box 9035 Stn Prov Govt
Victoria BC V8W 9E3