Service wait times
We are currently experiencing higher than normal call volumes and longer than normal response times in our Member Services Centre. Thank you for your patience.
What can we help you with?
News for retired members
Are you in the loop? Find out what’s new with your pension, including cost-of-living adjustments and links to useful resources.
Your pension questions answered
No matter where you’re at on your pension journey, our engaging online courses and webinars can help you make the most of your pension
Start learning todayIn case you missed it...
Ready to go paper free?
You can now choose to receive digital notifications when important pension information is available online. Sign in to or register for My Account and opt in today.
COVID-19 updates
We’re open for business, but our reception is closed. Pension payments are continuing as scheduled.
We remain committed to you
Your board of trustees wants to keep you updated on matters related to your pension plan.
Read the full message
Frequently asked questions
Chances are, someone else has the same questions as you. We’ve collected answers to the questions members are asking.
Read the questions and answers
