Contact us

If you have questions about your pension, we're here to help.

Want to address your questions online?

Ask your question when it's on your mind. We'll get back to you during our office hours.

Web enquiry form

If you're a plan member, use our secure online form by signing in to My Account.
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Contact the Teachers' Pension Plan

CRA Registration Number: 0227462
PBSA Provincial Registration Number: P085495

General

Office hours
Monday – Friday, 8:00 a.m. – 4:30 p.m.

Phone
Toll-free in Canada and U.S.:
1-800-665-6770

Please have your Person ID ready when you call.

Fax
250-356-8977

BC Pension Corporation

For general, non-specific plan enquiries

Phone:
Victoria: 250-387-1014
Toll-free in Canada and the U.S.:
1-800-663-8823

Website: bcpensioncorp.ca

Media enquiries

Please contact the director of Strategic Communications

Phone: 250-356-5836

Retired member enquiries

Office hours
Monday – Friday, 8:00 a.m. – 4:30 p.m.

Phone
Toll-free in Canada and U.S.:
1-866-876-8877

Please have your Person ID ready when you call.

Fax
250-953-0431

General mail enquiries

Mail
Teachers' Pension Plan
PO Box 9460
Victoria, BC V8W 9V8

Questions about pension workshops or eLearning?

Please contact Client Education

Phone
Victoria: 250-356-2466
or 1-877-558-5574

Fax
250-953-0436

Enquiries about plan governance

For questions relating to plan governance, rules or decisions, please contact the Teachers' Pension Board Secretariat.